About Mark Ficken Lincoln
Powered by Trust. Driven by Value.
Mark Ficken Lincoln Provides an Exceptional Dealership Experience
We are proud to be your full-service Lincoln dealer in Charlotte, North Carolina. We value genuine relationships with our customers, which is why we are dedicated to providing exceptional service before, during, and after the sale. We pay attention to every detail and always provide transparent communication in order to create the best customer experience possible for everyone that walks through our door.
Our vehicles are just as exceptional as our customer service. We offer a premier line of luxury vehicles that enhance the driving experience. Lincoln models display a pleasing aesthetic on the outside and ultimate comfortability on the inside. Our vehicles are loaded with innovative technology to provide safety and connectivity to all passengers.
OUR SERVICES INCLUDE:
- New and Pre-Owned Lincoln Car Sales
- Automotive Repair
- Lincoln Factory Parts
- Certified Collision Center
- Commercial Fleet Services
- Specialty Vehicles
- Mobile Service
Mark Ficken Lincoln is not only a car dealership, but also a member of the Charlotte community. We value our local community and are motivated to take actions that support local organizations who strive to make our community stronger. To learn more about how we're involved and to see how you can request our support check out our community partnership page.
Our promise to you is to BUILD TRUST by:
- Build long-term relationships that exceed expectations and promote transparency.
- Not stumbling...but if we do, we will act quickly and course correct.
- Have every record, milestone or award we achieve be a stepping stone to the next.
And to DELIVER VALUE by:
- Take extraordinary steps to ensure a consistent experience every time we interact with our team, our customers and our community.
- Pay attention to detail and sweat the small stuff to a degree that people rave about our team members.
- Place priority on personal growth in our lives and our business, while always staying humble, hungry and grateful. Whether you’re looking for a new Lincoln vehicle, require regular service, want to schedule a test drive, need to secure financing or have collision needs, visit or call us today and let us help make your automotive experience extraordinary!
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Reasons To Choose Mark Ficken Lincoln
We believe in transparent business transactions. That means when you're ready to sign the final paperwork, there won't be any surprise costs or fees. The price you see is the price you pay.
At Mark Ficken Lincoln, we want you to drive home in the car of your dreams. We understand that you may have a change of heart. That's why we offer a free 72-hour exchange policy. If you decide that you don't love your new vehicle 100%, you have up to 3 days to bring it back to us and we'll help you find the vehicle that's best for you.
Does the service to your car require more time? With our courtesy service loaner program, you can drop off your car for service, without being stranded or having to deal with a rental. We'll make sure you have everything you need to get you back on the road, so brining your car in for service is never an inconvenience.
We're all on the go. We know how waiting for your car to be serviced can be an inconvenience in your daily life. That's why we offer a complimentary shuttle service. Drop your car off in our service area, hop on the shuttle and let us know where you'd like to go! When you're ready to be picked up, just let us know and we'll be there!
Mark Ficken Lincoln Awards:
The President's Award gives recognition for superior customer service in Lincoln Sales & Service.
7601 South Blvd. , Charlotte, NC 28273
Sales 855-902-6244
Service 855-349-4915
Parts 855-298-8603
Sales | ||
Day | Open | Closed |
Monday | 9:00AM | 8:00PM |
Tuesday | 9:00AM | 8:00PM |
Wednesday | 9:00AM | 8:00PM |
Thursday | 9:00AM | 8:00PM |
Friday | 9:00AM | 8:00PM |
Saturday | 9:00AM | 7:00PM |
Sunday | Closed | Closed |
Service | ||
Day | Open | Closed |
Monday | 7:00AM | 6:00PM |
Tuesday | 7:00AM | 6:00PM |
Wednesday | 7:00AM | 6:00PM |
Thursday | 7:00AM | 6:00PM |
Friday | 7:00AM | 6:00PM |
Saturday | 8:00AM | 3:00PM |
Sunday | Closed | Closed |
Parts | ||
Day | Open | Closed |
Monday | 7:00AM | 6:00PM |
Tuesday | 7:00AM | 6:00PM |
Wednesday | 7:00AM | 6:00PM |
Thursday | 7:00AM | 6:00PM |
Friday | 7:00AM | 6:00PM |
Saturday | 8:00AM | 3:00PM |
Sunday | Closed | Closed |